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Malta resident files complaint against Mr. Ding-A-Ling

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Albany/HV: Malta resident files complaint against Mr. Ding-A-Ling
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You'd be hard pressed to find any kid during summer who's not immediately excited by the sound of Mr. Ding-A-Ling's ice cream truck. It's an adult from Saratoga County, however, who hasn't been so thrilled to hear the truck rolling down her street. YNN's Matt Hunter explains.

MALTA, N.Y. – Few sounds of summer are more recognizable than the music from Mr. Ding-A-Ling's ice cream truck. The nearly 40-year-old Albany based company has more than 60 trucks scattered across New York.

However, if you're in Malta's Century Farms neighborhood and want a cool treat this summer, you'll have to listen a bit more closely. On Tuesday, a homeowner filed a formal complaint with the town about the truck's volume.

"She explained to us her youngster was taking a nap and the Mr. Ding-A-Ling truck created a disturbance for her," Malta Town Supervisor Paul Sausville said.

While the town does have a noise ordinance, which sets a daytime limit of 60 decibels, town supervisor Paul Sausville says the code enforcement office never had to get involved because the company's owner immediately agreed to answer the complaint: Something he says he's grown accustomed to.

"Oh yeah, at least once or twice a year they call [to complain],” said Brian Collis, who started the company with just one truck in college. “I just ask what street they're on and I talk to the driver and I say turn the music off on that street, people are getting annoyed."

Malta has dealt with noise issues in the past. After residents complained about the loud hum of construction at spots like Global Foundries and the buzz created by a boost in local traffic, town board members altered the noise ordinance to limit construction to 14 hours a day, six days a week.

"We took a look at it from the standpoint of construction activity and how we can modify the construction activity so it would be less disturbing to residential neighborhoods," Sausville said.

In the case of Mr. Ding-A-Ling, the matter resolved itself before the town had to take action. Residents will still get their ice cream and the young child will get his or her sleep.

"Most people want to be good neighbors, most people don't want to disturb their neighbor," Sausville said.

"If they get mad at you, they're not going to buy any ice cream,” Collis said. “So if they see he's working with us, they'll go out and buy an ice cream and everybody gets along."

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